All quotations (verbal or written) will be valid for thirty days from the date of enquiry. We cannot guarantee that the date will be available after this time. Confirmation of the date is guaranteed after the receipt of a 50% deposit.
Grape Expectations Mobile Bars will contact you at least one week prior to your event to confirm times and the final number of guests. We are always willing to accommodate additional guests to the event, when possible. The remaining balance for any type of event is due two business days after the event.
For Cash Bar Hire Packages a non-refundable set-up fee is required to hold the date and to cover the cost of the temporary alcohol licence, provided that we are the only drinks provider at the event, that there are at least hundred adults in attendance and at least six hours of continuative service. In most cases Food Caterers include wine and soft drinks within their packages and services. Please note that if this is the case Grape Expectation Mobile Bars needs to be informed and the non-refundable set-up fee will be adjusted taking into account these factors.
For our Platinum package an unlimited number of drinks will be produced in accordance with the capability of the bartenders/bar staff within the timeframe agreed. Shots and straight spirits are strictly not included in this package unless previously agreed upon by both parties.
All our bars operate under the Licensing Act 2003 and all relevant restrictions will be upheld. All outstanding payments due to Grape Expectations Mobile Bars after 30 days will be passed to Solicitors where further action will be taken.
There is four hours minimum booking time for all members of staff unless pre agreed, this does not include any travel time. Overtime can be agreed on the night with the Grape Expectations Mobile Bars staff in charge of the event should the client wish to extend the service at an agreed hourly rate.
Grape Expectations Mobile Bars require written notice 14 days before the date of the event. Failure to do so will result in a 100%, non-refundable service charge. Booking deposits are not transferable or refundable unless otherwise agreed prior to booking and stated in writing.
Grape Expectations Mobile Bars has a full Public Liability Insurance. Copies of certificates are available upon request.
The client is responsible for ensuring that their delivery and collection instructions are consistent with parking restrictions. Grape Expectations Mobile Bars reserve the right to pass onto the client the cost of any fines incurred due to incorrect instructions. Parking is required for all events and must be provided by the client. For vehicle registration number please contact a member of our team.
Adequate loading facilities must be provided by the client. Grape Expectations Mobile Bars will not be held responsible for any difficulties with this that results in any delay to service.
Loss or Breakages
Any loss or breakages of hire equipment will be the responsibility of the client and must be paid in full within 14 days of the event. Glassware is also included in the hire of equipment and is subject to the same conditions. However, Grape Expectations Mobile Bars recognize that glasses are subject to accidental breakages and willing to waive any loss or breakage if not exceeding 5% of the total number of glasses provided at the event.
The client is responsible for the behaviour and conduct of their guests.
Grape Expectations Mobile Bars will always quote an ideal number of bar staff and mobile bars for each client to ensure each event runs smoothly with the highest standard of service. If the client request to change any of the items on the quote such us number of staff and/or mobile bars,Grape Expectations Mobile Bars will not be held liable for any responsibility for the overall success of an event.
In the event thatGrape Expectations Mobile Bars are not able to provide services as agreed due to circumstances out of their control (such us major weather conditions, transport problems, etc.), they will not be held responsible for any loss, cancellation or delay. In the event that specific item (item of food or drink) is overly popular during the course of service, Grape Expectations Mobile Bars may run out of stocks for that particular drink, and that, in such circumstance,Grape Expectations Mobile Bars will not be held responsible for not being able to serve that specific drink for the remainder of service.
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